Verified Job On Employer Career Site
Job Summary:
U-Haul is a company that has been serving do-it-yourself movers and their households since 1945. They are seeking a Data Analyst to manage business accounts, provide operational and coaching support, and ensure KPI compliance through data analysis and client communication.
Responsibilities:
• Communicating with clients to ensure that all of their needs are understood and addressed
• Building strong client relationships to maintain rapport and promote growth
• Collaborating with various internal departments to ensure that they fulfill all customer requests
• Resolving complaints and keeping track of all processes that pertain to the client’s desires
• Acting as the client’s representative in a firm to ensure that their demands are met with a focus on improving the customer experience
• Collecting and analyzing data concerning consumer behavior to understand changing needs
Qualifications:
Required:
• Bachelor’s degree recommend not required
• Exceptional verbal and written communication skills.
• Ability to collect, track, and analyze large amounts of data.
• Adaptability and strong problem-solving skills.
• Excellent active listening skills.
• Ability to build rapport and collaborate with others within the company and externally.
• Understanding of consumer behaviors and industry trends.
• Extensive, accurate product knowledge.
• Must have excellent written and verbal communication skills.
• Excellent interpersonal skill and the ability to work well in a team environment.
• The ability to work in a computerized environment using various software and online web programs.
• Looking for 3-5 years of experience
Preferred:
• More education or experience may be preferred.
Company:
Their primary service objective is to provide a better and better product and service to more and more people a lower and lower cost. Founded in 1945, the company is headquartered in Capitol Heights, Maryland, USA, with a team of 10001+ employees. The company is currently Late Stage. U-Haul has a track record of offering H1B sponsorships.
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