Job Description
ROLE We are seeking a part-time Computer/IT Support Specialist to support the 21st Force Support Squadron (21 FSS), Education and Training Center at Peterson Space Force Base in Colorado. You will provide on-site technical support across multiple buildings, maintaining hardware, software, and network systems while ensuring compliance with Air Force cybersecurity and operational standards.
Apply today!
RESPONSIBILITIES - Administer hardware and software systems across 200 computers, 2–4 servers, and related peripherals
- Update the education center website, SharePoint, and social media accounts weekly
- Refresh links, build new pages, and manage layout changes as requested
- Apply Department of the Air Force (DAF) mandated software updates to education and training systems
- Install new computers and associated information systems within three duty days of receipt
- Recommend biannual network architecture improvements based on direction
- Design procedures to safeguard and track commercial Information Technology (IT) infrastructure
- Ensure redundancy in the commercial network to support uninterrupted user access
- Service the Lorex camera security system and resolve malfunctions within three workdays
- Build a tracking system with lifecycle documentation for servers and network components
- Map facility layouts and populate a database for tracking IT infrastructure issues
- Research annual technology purchases using the established tracking database
- Diagnose system malfunctions within 24 hours and deliver corrective solutions
- Liaise with the 21st Force Support Squadron IT office on escalated technical matters
- Fulfill critical support requests for education center systems within five duty days
- Configure and operate audio, video, and computer systems in designated meeting spaces
- Assist the Equipment Custodian twice annually with Defense Reutilization and Marketing Office (DRMO) processing
- Transport equipment between the Education Center and DRMO for disposal or transfer
- Document inventory changes and remove equipment marked for turn-in
- Maintain a continuity binder covering daily IT operations, troubleshooting steps, and system tracking
KNOWLEDGE, SKILLS, & ABILITIES - Knowledge of Windows-based system administration across desktops, servers, and peripherals
- Skill in diagnosing and resolving hardware, software, and network connectivity issues
- Ability to implement mandated software updates and configure new IT equipment
- Familiarity with Department of Defense (DoD) cybersecurity requirements and IT certification standards
- Experience supporting SharePoint, websites, and basic content management functions
- Ability to operate and support audiovisual systems in classrooms and meeting spaces
- Competence in documenting IT operations, troubleshooting steps, and asset tracking
- Capacity to respond to technical issues within 24 hours and communicate resolutions clearly
- Ability to lift and transport equipment up to 25 pounds and navigate multiple buildings independently
REQUIRED EXPERIENCE - Minimum of one year of recent, hands-on experience supporting both hardware and software in an IT environment
REQUIRED EDUCATION - At least one DoD-approved information assurance certification (aligned with DoDM 8140.03) such as
- A+, Network+
- Security+, CND, GFACT, GSEC
- CISA, GICSP, FITSP-O, SSCP, CCNP Security, SecurityX/CASP+
- A completed bachelor’s degree in one of the following fields:
- Cybersecurity
- Information Technology
- Computer Science
- Information Systems
- Data Science
- Software Engineering
LOCATION - Peterson Space Force Base, CO 80914
TELEWORK - Telework is not available
CLEARANCE - U.S. citizenship is required as it supports the U.S. federal government
- Must possess or be able to obtain a Secret security clearance
CLIENT - Department of the Air Force
TRAVEL WORK HOURS - Monday – Thursday
- Between 7:30 a.m. & 4:00 p.m.
EMPLOYMENT CLASSIFICATION - Employment Classification Eligibility — Exempt
RELOCATION - Not eligible for relocation benefits
****************** KMRG, LLC is an Equal Opportunity/Affirmative Action (EEO/AA) employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, gender identity, sexual orientation, ancestry, national origin, age, marital or civil partnership status, mental disability, physical disability, medical condition, pregnancy, maternity status, political affiliation, military or veteran status, genetic information, traits historically associated with race, or any other basis prohibited by federal, state, and/or local law.
Other Considerations. Applicants will be subject to a background investigation. Individual’s primary workstation is located in an office area. The noise level in this environment is low to moderate. Regularly required to sit for extended periods up to 100% of the time; frequently required to move about to access file cabinets and use office equipment such as PC, copier, fax, telephone, cell phone, etc. Occasionally required to reach overhead, bend, and lift objects of up to 10 lbs. Specific vision abilities required by this job include the use of computer monitor screens up to 100% of the time.
Job Tags
Part time, Work at office, Local area, Remote work, Relocation, Relocation package,